Ready to discuss your vehicle?
Call SA Wrecker for an assessment and collection enquiry.
Monday–Friday: 8am–5pm · Saturday: 8am–2pm
An accident car’s position can matter as much as the damage when planning pickup. A vehicle facing a garage wall or blocked by another car creates a different job from one in open space. Describe the site as it is now and leave the collection method to the operator.
Show the whole access route
Provide accessible photographs of the entrance, driveway and vehicle position. Explain narrow sections, overhead restrictions and slopes you know about. A street-view image may not show obstacles inside the property.
Tell the buyer which neighbouring vehicles or temporary items will be moved. Do not promise an open route if access depends on someone you have not contacted.
Explain the vehicle’s limitations
Report missing or displaced wheels, locked steering and any professional information about movement restrictions. Give observations already known; do not push, tow or test an unsafe car to answer the enquiry.
If the vehicle has been moved since assessment, say how its position or condition has changed. Photos from before recovery may no longer describe the loading situation.
Coordinate property access
Identify who opens gates and meets the driver. If you are not the property controller, arrange permission before booking. The person who owns the car and the person who can grant access may be different.
Ask the operator to confirm whether the proposed location is suitable and what preparation is required. Do not improvise anchors, supports or towing arrangements on the basis of an online checklist.
Keep the pickup window clear
Avoid scheduling a skip delivery or other work in the same space during collection. Update the buyer if another vehicle blocks the route or the car’s position changes. Confirm the new arrangement before the truck arrives.
Keep keys, included parts and requested transaction records ready through the agreed handover process. Collection suitability and the offer should both reflect the current vehicle package.
SA Wrecker’s accident car removal service can discuss the site. Request a vehicle assessment through cash for accident cars. Where appropriate, salvage car removal or wrecked car removal can be considered with the same damage and access information.
Related vehicle guides
- An Accident Car Enquiry while a Claim Is Open: What to Clarify First
- When an Accident Car Pickup Plan Changes: Who Needs the Update?
Request a Vehicle Quote
Before you arrange collection
What details help you assess my vehicle?
Describe the damage, insurance status, missing wheels or panels, and collection access. Clear photos help the assessment.
How is the vehicle offer calculated?
The offer depends on the make, model, age, condition and recoverable components. An initial quote uses your description; the final amount is confirmed after assessment.
Is vehicle collection free?
Free collection is offered as part of an agreed vehicle purchase. Confirm the pickup location, access requirements and collection terms before accepting.
Can collection be arranged today?
Same-day collection may be available, depending on the vehicle, suburb, access and schedule. Confirm a booking directly with SA Wrecker.
When do I receive payment?
Agree the final amount and payment method before collection. Payment arrangements are completed after the assessment and sale agreement, before removal.
Ready to discuss your vehicle?
Call SA Wrecker for an assessment and collection enquiry.
Monday–Friday: 8am–5pm · Saturday: 8am–2pm
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Share the make, model, condition and pickup suburb.
Tell us about your vehicle and pickup suburb. SA Wrecker will review your enquiry.